Casa Batlló is a highly-visited building, which is why we recommend buying your ticket via our website. That way, you will ensure you can enter on the day and at the time you wish.
Yes, buying tickets at our ticket offices is more expensive due to handling fees. The cheapest option is to purchase tickets via our website.
You must show some document that proves that you are a resident, whether it is your National ID card (DNI), resident's permit card (NIE) or your residency registration certificate (empadronamiento). If your ID does not indicate an address in Catalonia you should also bring some other supporting document.
You must present a valid student card that is not out of date.
These tickets can only be purchased in our ticket office, presenting an official document that certifies the degree of disability.
Before the visit
Casa Batlló is in the centre of Barcelona. You will find further details in the Useful Information section.
It is not necessary, we can validate your entry ticket if you show it to us on your mobile phone or tablet computer.
The visit does not have a fixed duration. However, the Smart Guide recording lasts approximately 45 minutes.
The Casa Batlló Smart Guide is a mobile device which is easy to use and intended for all ages. It is given to every visitor before beginning the visit and it allows you to learn about the spaces of Casa Batlló through Augmented Reality.
No, you do not have to download anything, since the Smart Guide is a device provided by Casa Batlló.
Yes, under the supervision of their owners and with the approval of Casa Batlló staff.
Casa Batlló is a private institution that does not take part in any open-door day. The price of the entry tickets is allocated to managing and maintaining this World Heritage site.
During the visit
Currently we do not have guides; for this reason, the visit to Casa Batlló is conducted with a Smart Guide, which is included in the entrance price and available in eleven languages.
Yes, provided they are for personal use and without a tripod. For other uses, please write to us via our professional area.
No, but we have a luggage space for leaving prams and suitcases.
Yes, Casa Batlló has a wheelchair adapted to the dimensions of the lift.
Yes, but with priority usage for people with reduced mobility and/or pregnant women.
We have an adapted wheelchair and our lift currently reaches the Attic, hence all floors are accessible except for the Rooftop, which is accessed via a small flight of stairs.
After the visit
Yes, the visit is done with our SmartGuide, an augmented reality video guide available in 11 languages (Spanish, Catalan, English, French, Italian, German, Chinese, Japanese, Russian, Portuguese and Korean).
Starting from 20.
Group visits include a free pass for every 20 people, but there are no specific free entries for teachers.
No, there is only one entrance door to Casa Batlló.
It is not necessary to arrive in advance, but we ask you to respect the assigned schedule in order to not lose your entry priority.
Currently not, but we are working on new types of visits.
Contact us and we will refund your visit with no charge.
About Casa Batlló
Before payment, you must enter the code RESIDENTS19. To demonstrate your residence in Catalonia on the day of the visit, you must show one of the following documents: DNI, NIE or library card.
In order to respect the date selected by visitors as far as possible, no performance will be cancelled before 20:00 on the day of the visit. From that time viability will be evaluated and, if a concert is cancelled, visitors will be notified by email and SMS. This cancellation message will include an option to reschedule the visit for another date.
You can change the date of your tickets by sending an email to email@example.com. Send us your booking confirmation number and the date on which you would like to visit. We will try to change your tickets provided that there is availability. It is not possible to change the type of ticket (Blue, Silver, Gold) once purchased. Once at Casa Batlló, you can buy the different extras that are not included in your ticket separately. Casa Batlló only accepts refunds in the case of Gold tickets, which include the free cancellation of the booking.
Yes, except for Silver tickets. Unlike the daytime Silver ticket, the Silver Magic Nights ticket does not include the visit to the Private Hall ("modernista" style).
For visits to Casa Batlló during Magic Nights, discounts that may apply to the general visit are not valid.
Casa Batlló has a lift that reaches the 5th floor. The rooftop terrace is only accessible by foot (1 floor). Magic Nights is a cocktail type event (standing). If for any reason you need to be seated during the performance, our staff will be happy to provide you with a seat.