Before payment, you must enter the code RESIDENTS19. To demonstrate your residence in Catalonia on the day of the visit, you must show one of the following documents: DNI, NIE or library card.
In order to respect the date selected by visitors as far as possible, no performance will be cancelled before 20:00 on the day of the visit. From that time viability will be evaluated and, if a concert is cancelled, visitors will be notified by email and SMS. This cancellation message will include an option to reschedule the visit for another date.
You can change the date of your tickets by sending an email to firstname.lastname@example.org. Send us your booking confirmation number and the date on which you would like to visit. We will try to change your tickets provided that there is availability.
It is not possible to change the type of ticket (Blue, Silver, Gold) once purchased. Once at Casa Batlló, you can buy the different extras that are not included in your ticket separately.
Casa Batlló only accepts refunds in the case of Gold tickets, which include the free cancellation of the booking.
Yes, except for Silver tickets. Unlike the daytime Silver ticket, the Silver Magic Nights ticket does not include the visit to the Private Hall ("modernista" style).
For visits to Casa Batlló during Magic Nights, discounts that may apply to the general visit are not valid.
Casa Batlló has a lift that reaches the 5th floor. The rooftop terrace is only accessible by foot (1 floor). Magic Nights is a cocktail type event (standing). If for any reason you need to be seated during the performance, our staff will be happy to provide you with a seat.
The concerts are standing events (with a cocktail type format).